In the dynamic realm of industry, procedural knowledge is the linchpin. It determines the success of tasks from safety protocols to system configurations. However, industry workers grapple with the complexity of accessing and documenting this vital know-how, hindering efficiency. With this in mind, the EU-funded PERKS project employs AI and data technologies to enhance existing methodologies and ensure readiness, flexibility and user acceptance. Tested across diverse industrial scenarios (white goods production, CNC systems, microgrid testbeds), the project prioritises industry workers. Embracing a human-in-the-loop paradigm and Industry 5.0 approaches, PERKS delivers a reference architecture for procedural knowledge management in the form of modular digital tools tailored to industrial needs. The project’s methodologies and best practices promise broader applications.